CGI Windows & Doors Service Nationwide | Winslow Windows & Doors

Why Boca Raton Homeowners Choose CGI Windows & Doors

Winslow Windows & Doors provides independent CGI service in Boca Raton, from roller and hinge repair on existing units to full impact-rated replacement installations. We’re not a CGI dealer or authorized service center, and we don’t pretend to be. What we are is a local, owner-operated crew that has spent over 15 years maintaining and replacing CGI products in South Florida’s salt-heavy coastal environment, which means we know exactly where these windows and doors fail and what it costs to fix them right. If you own a CGI product in Boca Raton and something’s binding, leaking, or fogging, call (561) 816-5648 and we’ll tell you straight whether it’s worth repairing or replacing.

Call (561) 816-5648

Why Trust Winslow Windows & Doors for Your CGI Windows & Doors?

CGI builds a serious impact product. The Sentinel Series, the Estate Collection, the Targa line, the Classic Series, these are engineered to take a hurricane and keep standing. But even the best-engineered window lives in a brutal environment here in CGI in Delray Beach and Boca Raton. Salt-laden Atlantic air doesn’t care how good your product is. It works on the hardware, the weatherstripping, the balance systems, and the frame finishes until something gives. Our technicians have logged thousands of service hours on CGI windows and doors across Palm Beach County’s coastal corridor, so we’ve seen the failure patterns repeat themselves enough times to know what’s coming before the homeowner does.

Ed Winslow grew up in Miami and studied building construction technology at Miami Dade College before spending close to two decades installing and servicing windows and doors the hard way, one job at a time. Ed’s name is on the truck, and it’s on every job we do. We use genuine CGI hardware whenever the manufacturer still makes it. When a part’s been discontinued or the lead time stretches past a week, we source high-grade aftermarket components that match or beat the OEM spec, and we’ll say so plainly on the invoice. No vague “we replaced some parts.” You’ll know exactly what went in and why.

Common CGI Windows & Doors Problems We Fix in Boca Raton

Here’s what we actually see on CGI products in Boca Raton, week after week:

• Roller wheel degradation in CGI horizontal slider tracks. This is the single most common service call we run on the Targa Series and Estate Collection sliders. The original rollers are zinc-plated steel or nylon, and years of salt-laden air plus the fine sand that blows off the beach works into the track and eats the bearings. The panel binds, then takes two hands to move, then won’t move at all. We replace the roller assemblies with stainless steel carriers and the panel slides like it did the day it was installed.
• Compression gasket shrinkage around CGI casement sashes. On the Sentinel Series casements especially, the corner gaskets shrink and pull away from the frame over 8 to 12 years of direct coastal exposure. You’ll feel air movement at the corners, see water staining after heavy rain, and hear wind whistle through. The fix is replacing the gasket set and re-seating the sash, which restores both the energy seal and the water barrier.
• Warped or corroded balance shoe clips in CGI double-hung windows. The Classic Series double-hungs use a vinyl or nylon shoe clip that holds the balance spring in the jamb channel. Salt corrosion and repeated heat cycling from the Boca Raton sun warp those clips, and the sash either drops hard or sticks halfway up. It’s rarely the spring itself. We replace the shoe clips, re-tension the balance, and the window stays where you put it.
• Failed corner seals in CGI impact-rated picture windows. Fogging between the panes of a CGI impact picture window means the corner seal on the insulated glass unit has failed. This is common on oceanfront and Intracoastal properties where the constant thermal cycle plus salt exposure ages the sealant faster than inland homes. The glass is still impact-rated, but the insulating value is gone and the window looks terrible. Sometimes only the IGU needs replacing. Other times, when the frame shows pitting or the sealant has pulled away from the aluminum, the whole sash makes more sense.
• Corroded entry door hinges and threshold hardware on CGI hurricane doors. CGI Estate entry doors are built like vault doors, but the hinge pins and threshold screws are still metal, and ocean air is unforgiving. The door starts binding at the top hinge, or the threshold shows white corrosion bloom, or the weatherstrip won’t seal flush. We service the hinge assemblies, replace the threshold components, and get the door closing flush against the weatherstrip again.

CGI Parts & Our Repair-vs-Replace Approach

When we open up a CGI window or door, we use genuine CGI parts whenever they’re available. That’s the first choice. But manufacturers discontinue parts all the time, especially on series that have been through three or four design revisions. When a genuine CGI roller or lock isn’t available, or the lead time is six to eight weeks, we source aftermarket components from suppliers we’ve vetted over years. The hardware we install meets or exceeds the original spec, and we tell you which it is on the invoice before we do the work.

We’re also honest about when a repair stops making sense. If you’ve got a 1998-era CGI slider with corroded tracks, blown rollers, a failed interlock, and a fogged panel, you’re looking at the cost of three or four separate repairs, and you still have a 25-year-old frame. In that situation, Impact Windows services like replacing the whole sash or the entire door costs less over the next five years than chasing the failures. We’ll show you the numbers both ways, and you decide. Call (561) 816-5648 for a straight answer.

Our CGI Service Process - Step by Step

1. 1
   Diagnosis. We start by identifying the exact CGI series you have, whether it’s a Sentinel, Estate, Targa, or Classic Series unit. Then we determine the failure mode. Binding slider? We check the roller assemblies and track condition. Fogged glass? We check the corner seals and frame integrity. Sagging door? We test the hinges, threshold, and weatherstrip under load.
2. 2
   Repair or replace recommendation. We give you a written line-item quote showing the repair cost and the replacement cost side by side if both are viable. No pressure. Just the numbers and our honest recommendation.
3. 3
   Repair or installation. If we’re repairing, we use genuine CGI hardware or our vetted aftermarket equivalent. If we’re replacing, we pull permits through the City of Boca Raton and handle the HOA paperwork where required.
4. 4
   Testing. Every slider gets checked for smooth single-hand operation and interlock engagement. Every double-hung gets cycled repeatedly to confirm the balance holds. Every door gets checked for flush seal, correct sweep clearance, and smooth swing.
5. 5
   Warranty. Our workmanship is covered under the 36500-Day Done Right Promise. If it’s not done right, we make it right. Period.

CGI Products We Service & Install in Boca Raton

We service and install the full CGI lineup that’s common in Boca Raton: the Sentinel Series casements and picture windows, the Estate Collection entry doors and sliders, the Targa Series horizontal sliders and multi-slide doors, and the Classic Series single and double-hung windows. We keep the most common replacement parts in local stock, which means shorter wait times when a roller fails or a balance shoe gives out. If a part needs to be ordered, we’ll give you an accurate lead time up front instead of leaving you waiting on a surprise.

Last week our crew pulled a pair of CGI Targa horizontal sliders from a waterfront condo off Camino Real where the rollers had corroded into the track. We replaced the roller assemblies with stainless steel carriers and adjusted the interlock, then serviced a CGI repair in Deerfield Beach style Estate entry door on the same call that was binding at the top hinge from corrosion. The homeowner can now slide the panels with one hand and the door closes flush against the weatherstrip. That’s the kind of result we aim for on every call.

We Also Service These Brands

While this page focuses on CGI, Winslow Windows & Doors is an authorized installer for PGT, CWS, ES Windows, and ECO Window Systems as well. If you have a mixed home with CGI sliders and PGT casements, one crew can handle both on the same visit. That saves you scheduling two separate companies and double trip charges.

FAQs - CGI Windows & Doors Service in Boca Raton

Is Winslow Windows & Doors authorized by CGI? No. We are an independent CGI service provider, not a CGI-authorized dealer or service center. That independence means we recommend what’s best for your home and budget, not what protects a manufacturer relationship.

Do you use genuine CGI or OEM parts? Yes, whenever the manufacturer still produces the part. When a CGI component has been discontinued or the lead time exceeds a week, we source high-grade aftermarket hardware that meets or exceeds the original specification. You’ll know which one we’re using before we start.

How long does CGI service take in Boca Raton? Most repair calls are completed the same day. A roller replacement on a Targa slider takes about an hour. A full sash replacement or multi-window install runs longer, and we’ll give you a firm timeline before we start. Call (561) 816-5648 for an estimate.

What CGI models or series do you cover? Sentinel Series, Estate Collection, Targa Series, and Classic Series. That includes horizontal sliders, casements, picture windows, single and double-hung windows, and entry doors from those lines. If you’re not sure which series you have, send us a photo and we’ll identify it.

Will servicing my CGI window void the manufacturer warranty? Legitimate service work using equivalent or better parts does not void CGI’s warranty, though we always recommend checking your specific warranty language. We document every part we install and every adjustment we make, so you have a clear service record if you ever need to file a claim.

How much does CGI windows and doors repair cost in Boca Raton? Minor repairs like roller replacement or balance shoe clips typically run $180 to $400 per window. Full sash replacements and entry door hardware overhauls run higher, and full replacement installations depend on the series, size, and quantity. Every quote is line-itemed, and we’ll show you repair versus replacement costs side by side before you commit. Call (561) 816-5648 for an exact price.

Book Your CGI Service in Boca Raton, FL

When your CGI windows or doors need service in Boca Raton, call Winslow Windows & Doors at (561) 816-5648. A live person answers, 24/7. Ed Winslow’s name is on the truck, and the 36500-Day Done Right Promise is on every job. The one down the road.

Written by Ed Winslow, Owner at Winslow Windows & Doors, serving Boca Raton since 2011.